Never requested
ArcApps should not require passwords, shared certificates, resident registration numbers, or unrelated personal-sensitive material for ordinary preview or inquiry flows.
This page prepares the security boundary for preview tools, file-based workflows, and support requests.
A safer support path starts with limiting what users upload and stating clearly what the system will never ask for.
ArcApps should not require passwords, shared certificates, resident registration numbers, or unrelated personal-sensitive material for ordinary preview or inquiry flows.
Minimize files to the requested task, remove unnecessary personal data where possible, and use support to clarify scope before sharing sensitive business material.